Adopting a new customer

MGS adopts a new customer within one week

We received the tool on Friday, it was ready for operation by Wednesday. The client saw an instant improvement in quality.

MGS Technical Plastics has taken on a multi-tool transfer of a specialised manufacturer, with the production up and running in less than a week.

We received an inquiry from an electronic company which manufactures electronic sensors designed for the textile industry, with major markets in China and India.

The company was suffering quality and delivery time issues with its current supplier and was seeking an upgrade. The tools they were using had not been maintained and were producing poor quality work.

After providing technical expertise and demonstrating our capabilities, we won the contract, received the first tool on the Friday, and it was cleaned, fitted and ready for operation by the Wednesday.

Not only did we offer rapid turnaround, but the customer saw an instant improvement in quality. They have since transferred 19 further tools – and we’ve been awarded an additional project over fierce competition from abroad.

We now provide our new customer with a full production service and supply of products. We have become their preferred – and only – plastic injection moulding partner.

Mark Preston, MGS Sales Director, said: “We were able to step up and help when this company needed an upgrade to their requirements. The quality of their previous injection moulding had been declining due to lack of investment, new plant and tool maintenance at a time when they were trying to grow and attract new customers.”

The value of the work agreed so far totals more than six figures annually, and we are in discussions to take on significant additional work.

To find out more about how our hassle-free tool transfers can bring you improved production quality without delay, contact the MGS Technical Plastics team today.